Missing fundamental, internal or external factors

Franchise Evaluator™: WOW Windowboxes
Why we love this concept: WOW Windowboxes is a franchise opportunity that specializes in enhancing residential and commercial properties through custom window boxes, seasonal plantings, and automatic drip irrigation systems. Operating within a niche market with limited direct competition, the franchise offers a combination of aesthetic appeal and functional design.
Investment Range: $137,500 – $252,700

Franchise Evaluator Score
More investigation is needed
Worth exploring further with caution
Add to consideration set
Sound opportunity and likely a great fit
At a Glance
Corporate Address
WOW Windowboxes
5155 Kieley Place
Cincinnati, Ohio, 45217
Year Founded: 2009
Year started Franchising: 2024
Business Description:
WOW Windowboxes is a home services franchise specializing in the design, installation, and maintenance of custom window boxes and seasonal plantings. The business operates in both residential and commercial markets, offering an automated drip irrigation system as part of its service. With a focus on enhancing curb appeal, the franchise provides a streamlined and scalable model for franchisees, requiring minimal staffing and overhead.
MARKET Factors
Market Size
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Factor Definition
What population does the brand serve? Is the market broad, niche, or somewhere in-between?
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Our Assessment
The home services industry, including landscaping and outdoor design, is valued at approximately $657 billion annually, with the home landscaping sector alone accounting for $149 billion. WOW Windowboxes operates within this growing industry, targeting homeowners and businesses looking for convenient, high-quality exterior enhancements.
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Factor Summary
We categorize the market size as a large market.
Small to Large Market Size
Industry Trend
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Factor Definition
Is the overall industry growing, that is creating new customers who have never used these services before, or mature where most population segments are already using these types of products and services?
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Our Assessment
Trends in the home services industry indicate a growing demand for low-maintenance, aesthetically appealing landscaping solutions. Urban homeowners and businesses are increasingly investing in curb appeal improvements, with a preference for professionally designed and installed solutions. Sustainable gardening practices, including drip irrigation and low-water plantings, are becoming more popular.
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Factor Summary
We categorize the Industry Trend as a high growth trend.
Low to High Growth Trend
Product and Service Drivers
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Factor Definition
What drives the purchase of the product or service? Is it a “need-to-buy” or a “want-to-buy”? How are customers drawn to your business?
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Our Assessment
Key factors driving demand for WOW Windowboxes’ services include aesthetic improvement, convenience, and sustainability. The automated irrigation system reduces plant maintenance requirements, making it attractive to busy homeowners and commercial clients. The franchise’s ability to provide year-round plantings ensures consistent revenue and customer engagement.
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Factor Summary
We categorize the product and service drivers as high drivers.
Low to High Drivers
Competitive Climate
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Factor Definition
Are competitors a major factor in operating your business? If so, is competition sparse or saturated? Will it matter to your business?
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Our Assessment
WOW Windowboxes operates in a niche market with little direct competition. While traditional landscaping companies, nurseries, and home improvement stores offer some overlapping services, few businesses specialize in custom window box installations with automated irrigation. This first-mover advantage allows franchisees to establish themselves as market leaders.
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Factor Summary
We categorize the competitive climate as low-mid competitive pressure.
Low to High Competition
Regulatory Climate
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Factor Definition
Are the business’s products or services regulated, or do they require licensing? Will you or your employees require special licensing? If so, is the regulatory climate strict or lax? Will this affect recruiting employees?
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Our Assessment
There are no significant industry-specific regulations affecting WOW Windowboxes. However, franchisees must comply with local business licensing requirements, environmental laws related to pesticide use and water runoff, and employment regulations. Franchisees are also required to adhere to advertising guidelines set by the Federal Trade Commission.
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Factor Summary
We categorize the regulatory climate as low regulation.
Low to High Regulation
MODEL Factors
Revenue Model
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Factor Definition
This is one of the most important factors of all. To understand it you have to look beyond what the business physically does, the services performed or products sold and ask how does the franchise make money? Where does the revenue come from? How is it generated? Are financial performance representations made? Coupled with External Factors 1, 2 and 5 - Market Size, Industry Trend and Competitive Climate and the next Internal Factor 2, Franchisee Role - the true nature of the franchise starts to take shape.
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Our Assessment
WOW Windowboxes generates revenue through window box installations, seasonal plantings, and maintenance services. The franchise benefits from an 85% customer retention rate, contributing to a stable, recurring revenue stream.
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Factor Summary
We categorize the Operational Model as Simple.
Simple to Complex Model
Operational Systems
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Factor Definition
How developed are the systems on which you will rely to operate your business?
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Our Assessment
The franchise operates with a lean staffing model, typically starting with one salesperson/manager and one installer. A centralized call center assists with customer inquiries and appointment scheduling. Franchisees utilize proprietary customer relationship management (CRM) software and follow a standardized training program to maintain operational consistency.
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Factor Summary
We categorize the Operational Systems as Comprehensive
Basic to Comprehensive
Brand Management
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Factor Definition
In this highly diffuse world, creating, managing and projecting a Brand is essential for the health and vitality of a franchise system. How well does the Franchisor manage this? How well positioned is the brand among competitors? Is it differentiated enough? How well would potential customers recognize the brand? How is it projected into new markets? What is your role and obligations in this process? How is the Brand’s digital footprint managed?
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Our Assessment
WOW Windowboxes enforces strict branding guidelines, including approved marketing materials and advertising strategies. Franchisees participate in a 90-day grand opening marketing campaign managed by the franchisor. Social media and local advertising efforts must be pre-approved to ensure brand consistency.
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Factor Summary
We categorize the Brand Management as High Engagement
Low to High Engagement
Franchisee Role
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Factor Definition
What role is the franchisee expected to play in starting, ramping and the ongoing operation of the business?
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Our Assessment
Franchisees can operate as owner-operators or in a semi-absentee model by hiring a sales and operations manager. Their responsibilities include managing customer relationships, overseeing installations, sourcing materials, and driving local marketing efforts. Franchisees are expected to actively engage in their communities to build brand awareness.
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Factor Summary
We categorize the Franchisee Role as Business Manager.
Service Executor to Business Manager Role
Real Estate Needs
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Factor Definition
What type of location, if any, is needed to deliver the product or service? If real estate is needed, are the requirements flexible or stringent? Is real estate essential to the product or brand experience or required for services to be performed onsite?
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Our Assessment
The franchise does not require a retail location. Franchisees must maintain an office and a storage unit, which can be located at home or in a separate facility. A branded service vehicle is also required to transport materials and conduct installations.
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Factor Summary
We categorize the real Estate Needs as Basic.
Basic to Essential Needs
ORGANIZATION Factors
Franchising Experience
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Factor Definition
How experienced is the franchisor at being a franchisor?
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Our Assessment
WOW Windowboxes began franchising in 2024, making it a relatively new franchise system. The corporate team has experience in branding, marketing, and operations, but franchise expansion is still in its early stages, with no currently awarded franchise units.
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Factor Summary
We categorize the Franchising Experience as Extensive.
Limited to Extensive
Franchise Leadership
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Factor Definition
What is the tenure, background, and commitment of the franchise’s leadership?
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Our Assessment
The franchise is led by founder Bret Schneider, who has been involved in the business since its inception. Other key team members include a Branding/Marketing Manager and an Operations Manager, both of whom bring experience in their respective fields. Leadership support includes training, operational guidance, and marketing assistance.
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Factor Summary
We categorize the Franchising Leaders as Highly Experienced.
Limited to Highly Experience
Franchisee Engagement
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Factor Definition
How often and how well does the franchisor engage franchisees? What assistance is provided in starting and operating your business.
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Our Assessment
Franchisees are supported through a structured training program, including a five-day in-person course covering sales, operations, and financial management. Ongoing support includes field visits, peer group meetings, and digital training materials. An annual conference provides further opportunities for engagement and skill development.
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Factor Summary
We categorize the Franchisee Engagement as Highly Engaged.
Low to Highly Engaged
Financial Health
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Factor Definition
In what kind of financial shape is the franchisor?
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Our Assessment
The initial investment required to open a WOW Windowboxes franchise falls within a broad range, with costs varying depending on location, equipment, and operational needs. The corporate-owned locations have demonstrated strong revenue performance, though data on franchisee earnings is not yet available due to the brand’s early stage of franchising. As with any franchise opportunity, potential investors should conduct thorough due diligence and review financial disclosures before making an investment decision.
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Factor Summary
We categorize the Financial Health as Sound.
Weak to Sound Financial Health
Summary
Questions
If you have any questions about this evaluation, or want this concept evaluated based on the specifics in your market please contact us at [email protected]