Franchise Evaluator™: Preserve Services


Why we love this concept: Preserve Services is an exterior residential remodeling company specializing in five complementary services: painting, roofing, carpentry, deck construction, and siding. These services are designed to be efficiently managed and provide franchisees with the opportunity to build a multi-million-dollar construction business. Franchisees operate as construction managers, overseeing projects rather than performing hands-on labor.

Investment Range: $68,445 to $95,645

 

How to get the most out of this assessment

Franchise Evaluator Score


127
0 - 24

Missing fundamental, internal or external factors

25 - 49

More investigation is needed

50 - 74

Worth exploring further with caution

75 - 99

Add to consideration set

100 - 140

Sound opportunity and likely a great fit

At a Glance



Corporate Address
Preserve Services
203 Washington St., #203
Salem, MA 01970

Year Founded: 1995

Year started Franchising: 2017

Business Description:
Preserve Services is a professionally managed construction franchise offering multiple home improvement and repair services. Established in 1993 by Sean O’Connor, the brand focuses on quality, transparency, and trust. It provides a structured system for franchisees, enabling them to manage home improvement projects without performing manual labor. The company prioritizes client service, ensuring clear communication and accountability throughout each project.

MARKET Factors


1
Market Size
  • Factor Definition

    What population does the brand serve? Is the market broad, niche, or somewhere in-between?

  • Our Assessment

    The U.S. home improvement industry is valued at over $400 billion annually, as reported by the Joint Center for Housing Studies at Harvard University. This consistent market demand is driven by homeowners investing in maintenance and upgrades to protect and enhance their properties. The industry remains strong regardless of economic fluctuations, as essential repairs and improvements cannot be outsourced or postponed indefinitely.

  • Factor Summary

    We categorize the market size as a large market.

10

Small to Large Market Size

2
Industry Trend
  • Factor Definition

    Is the overall industry growing, that is creating new customers who have never used these services before, or mature where most population segments are already using these types of products and services?

  • Our Assessment

    The home improvement industry has seen increased demand due to factors such as aging housing stock, rising home values, and a growing focus on energy-efficient renovations. During the pandemic, the time Americans spent at home more than doubled, leading to a surge in home improvement projects as homeowners invested in upgrades and maintenance. Additionally, consumer expectations for professional and accountable service providers are increasing, making franchise models like Preserve Services more appealing. The industry also benefits from a flexible work environment, allowing business owners to manage their schedules effectively.

  • Factor Summary

    We categorize the Industry Trend as a high growth trend.

10

Low to High Growth Trend

3
Product and Service Drivers
  • Factor Definition

    What drives the purchase of the product or service? Is it a “need-to-buy” or a “want-to-buy”? How are customers drawn to your business?

  • Our Assessment

    Preserve Services has strategically chosen its service offerings based on market demand, high-profit margins, and ease of execution. The company focuses on exterior painting, carpentry, and roofing, ensuring that most projects involve complementary services that maximize profitability. The simplicity of these services, coupled with standardized material selection and efficient project management, contributes to a seamless customer experience and increased revenue potential for franchisees.

  • Factor Summary

    We categorize the product and service drivers as high drivers.

9

Low to High Drivers

4
Competitive Climate
  • Factor Definition

    Are competitors a major factor in operating your business? If so, is competition sparse or saturated? Will it matter to your business?

  • Our Assessment

    Preserve Services operates in a highly competitive home improvement sector, with both independent contractors and national franchise brands offering similar services. Key differentiators include Preserve Services’ multi-service approach, professional management structure, and strong franchisee support system. The business offers both maintenance projects, and larger capital projects, making it highly versatile across different market conditions. By providing multiple revenue streams and repeat business opportunities, franchisees benefit from cost savings on marketing and an easier sales process due to established client trust.

  • Factor Summary

    We categorize the competitive climate as low-mid competitive pressure.

7

Low to High Competition

5
Regulatory Climate
  • Factor Definition

    Are the business’s products or services regulated, or do they require licensing? Will you or your employees require special licensing? If so, is the regulatory climate strict or lax? Will this affect recruiting employees?

  • Our Assessment

    The home improvement industry is subject to various regulations, including contractor licensing, building codes, and safety requirements. Preserve Services helps franchisees navigate these legal and compliance issues, ensuring adherence to industry standards. In states like Massachusetts, multiple inspections may be required for projects, and the franchise system supports owners in managing these regulatory complexities efficiently.

  • Factor Summary

    We categorize the regulatory climate as low regulation.

8

Low to High Regulation

MODEL Factors


1
Revenue Model
  • Factor Definition

    This is one of the most important factors of all. To understand it you have to look beyond what the business physically does, the services performed or products sold and ask how does the franchise make money? Where does the revenue come from? How is it generated? Are financial performance representations made? Coupled with External Factors 1, 2 and 5 - Market Size, Industry Trend and Competitive Climate and the next Internal Factor 2, Franchisee Role - the true nature of the franchise starts to take shape.

  • Our Assessment

    Preserve Services generates revenue through its multi-service model, where each project often requires multiple trades. By offering complementary services, the company increases average job sizes and frequency of repeat business. Franchisees benefit from high-margin projects, with gross profit margins ranging from 40-45% for exterior painting services. Additionally, the franchise model ensures scalability, allowing owners to build a sustainable and profitable business.

  • Factor Summary

    We categorize the Operational Model as Simple.

8

Simple to Complex Model

2
Operational Systems
  • Factor Definition

    How developed are the systems on which you will rely to operate your business?

  • Our Assessment

    The company has invested years in refining its operations, marketing, and technology to support franchisees and provide a structured business model. The system includes project management tools, training, and on-demand coaching to ensure consistency and efficiency across all locations. Additionally, their proprietary software automates many administrative tasks and provides valuable business insights, including cash flow prediction reports and production reports. Preserve Services continuously refines this software to better meet the evolving needs of franchisees. This professional management approach allows franchisees to focus on business growth without the need for hands-on labor.

  • Factor Summary

    We categorize the Operational Systems as Comprehensive

9

Basic to Comprehensive

3
Brand Management
  • Factor Definition

    In this highly diffuse world, creating, managing and projecting a Brand is essential for the health and vitality of a franchise system. How well does the Franchisor manage this? How well positioned is the brand among competitors? Is it differentiated enough? How well would potential customers recognize the brand? How is it projected into new markets? What is your role and obligations in this process? How is the Brand’s digital footprint managed?

  • Our Assessment

    Preserve Services emphasizes brand consistency through its commitment to client service, accountability, and quality workmanship. The company prioritizes clear communication, ensuring that clients are informed at every stage of a project. This transparency builds trust and strengthens the brand’s reputation in the home improvement industry. Additionally, the franchise network benefits from shared best practices and collaborative problem-solving, enhancing overall brand value.

  • Factor Summary

    We categorize the Brand Management as High Engagement

10

Low to High Engagement

4
Franchisee Role
  • Factor Definition

    What role is the franchisee expected to play in starting, ramping and the ongoing operation of the business?

  • Our Assessment

    Franchisees act as construction managers, overseeing projects rather than performing labor. Their primary responsibilities include client relations, scheduling, and ensuring quality control. They benefit from ongoing coaching and community support, which helps them build successful, professionally managed businesses. The model provides flexibility, allowing franchisees to manage their time effectively while growing their business.

  • Factor Summary

    We categorize the Franchisee Role as Business Manager.

9

Service Executor to Business Manager Role

5
Real Estate Needs
  • Factor Definition

    What type of location, if any, is needed to deliver the product or service? If real estate is needed, are the requirements flexible or stringent? Is real estate essential to the product or brand experience or required for services to be performed onsite?

  • Our Assessment

    Preserve Services does not require franchisees to invest in commercial real estate or storefronts. The business can be operated from a home office, reducing overhead costs and making the franchise more accessible. Since projects are conducted at clients’ homes, franchisees focus on building relationships and managing job sites rather than maintaining a physical location.

  • Factor Summary

    We categorize the real Estate Needs as Basic.

8

Basic to Essential Needs

ORGANIZATION Factors


1
Franchising Experience
  • Factor Definition

    How experienced is the franchisor at being a franchisor?

  • Our Assessment

    With over 30 years in the construction industry, Preserve Services has developed a franchise system that supports entrepreneurs in establishing and scaling their businesses. The company provides extensive training, technology, and operational guidance to ensure franchisees succeed. Its structured model appeals to individuals looking for a proven business framework without requiring prior construction experience.

  • Factor Summary

    We categorize the Franchising Experience as Extensive.

10

Limited to Extensive

2
Franchise Leadership
  • Factor Definition

    What is the tenure, background, and commitment of the franchise’s leadership?

  • Our Assessment

    Sean O’Connor, the founder of Preserve Services, brings extensive industry knowledge and a hands-on approach to franchise support. His leadership philosophy emphasizes community, accountability, and business growth. He is actively involved in coaching franchisees and fostering a collaborative network that strengthens the brand’s overall success.

  • Factor Summary

    We categorize the Franchising Leaders as Highly Experienced.

10

Limited to Highly Experience

3
Franchisee Engagement
  • Factor Definition

    How often and how well does the franchisor engage franchisees? What assistance is provided in starting and operating your business.

  • Our Assessment

    Preserve Services fosters a strong franchisee network, encouraging collaboration and resource sharing. Franchisees have access to on-demand coaching, industry expertise, and peer support. This engagement model helps business owners navigate challenges, optimize operations, and build lasting relationships within the franchise system.

  • Factor Summary

    We categorize the Franchisee Engagement as Highly Engaged.

9

Low to Highly Engaged

4
Financial Health
  • Factor Definition

    In what kind of financial shape is the franchisor?

  • Our Assessment

    Preserve Services has positioned itself as a financially viable franchise opportunity with high-margin services and multiple revenue streams. By offering essential home improvement services, the company ensures consistent demand and recession-resistant operations. Its disciplined approach to service selection and operational efficiency contributes to long-term franchisee profitability.

  • Factor Summary

    We categorize the Financial Health as Sound.

10

Weak to Sound Financial Health

Summary


Questions
If you have any questions about this evaluation, or want this concept evaluated based on the specifics in your market please contact us at [email protected]