Missing fundamental, internal or external factors

Franchise Evaluator™: British Swim School
Why we love this concept: British Swim School is the leader in “Learn to Swim” programs for students of all ages. Their mantra, “Survival of the Littlest,” not only applies to the swim program led by caring swim instructors in local community pools but also to the franchisee base where local franchisees started with one location and developed into multi-unit success stories.
Investment Range: $110,240 – $146,790

Franchise Evaluator Score
More investigation is needed
Worth exploring further with caution
Add to consideration set
Sound opportunity and likely a great fit
At a Glance
Corporate Address
British Swim School
2829 Guardian Lane
Virginia Beach, VA 23452
Year Founded: 1981
Year started Franchising: 2011
Business Description:
With more than 40 years of business experience, British Swim School is the leader in learn to swim programs for students of all ages and abilities, using caring swim instructors in local community pools. Backed by experienced multi-brand franchising company Buzz Franchise Brands, British Swim School’s business model offers a lower investment approach with no build-out costs, which may enable a faster start-up and shorter path to profitability.
Franchisees benefit from contracts with fitness centers, schools, hotels, and other venues with underutilized indoor pools. Franchisees rent pool lanes for specific time periods to hold lessons and don’t have to worry about the ongoing maintenance of managing a swim facility.
MARKET Factors
Market Size
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Factor Definition
What population does the brand serve? Is the market broad, niche, or somewhere in-between?
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Our Assessment
Even during economic downturns, parents are willing to spend significantly on their children’s recreational activities, including swimming, gymnastics, dancing, recreational sports and more. According to Future Market Insights, the kids recreational services market size is worth $1.47 billion and is projected to reach $10.62 billion by 2032, at a CAGR of 53.4%.
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Factor Summary
We categorize the market size as a large market.
Small to Large Market Size
Industry Trend
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Factor Definition
Is the overall industry growing, that is creating new customers who have never used these services before, or mature where most population segments are already using these types of products and services?
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Our Assessment
Swim instruction provides an essential life skill to combat drowning. Formal swim instruction has been shown to reduce drowning risk by 88%. However, the experience of learning to swim can be negatively impacted by cold pools, too many kids in a class, untrained or little-trained staff, and outdated teaching methods. British Swim School is looking to offer parents something different. The demand for other alternatives in the early child development industry, including fitness, exercise, sports, and safety training for children of all ages, continues to grow, and well-trained, organized, and trusted providers will benefit from the increase in demand.
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Factor Summary
We categorize the Industry Trend as a high growth trend.
Low to High Growth Trend
Product and Service Drivers
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Factor Definition
What drives the purchase of the product or service? Is it a “need-to-buy” or a “want-to-buy”? How are customers drawn to your business?
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Our Assessment
Swimming lessons are at the heart of the business. British Swim School offers a variety of programs for children under three (tadpole, swimboree, and seahorse), children over three (starfish, minnow, and turtle 1), and stroke development (turtle 2 and shark 1 and 2) as well as programs for teens and adults. The lesson-based model provides predictable revenue and is sticky due to the recurring nature of lessons and development tiers, which technology cannot replace. Swim lessons, by nature, have to be done in person, over multiple sessions, and on a regular schedule.
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Factor Summary
We categorize the product and service drivers as high drivers.
Low to High Drivers
Competitive Climate
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Factor Definition
Are competitors a major factor in operating your business? If so, is competition sparse or saturated? Will it matter to your business?
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Our Assessment
Even during economic downturns, parents continue to invest in their child’s safety and education. British Swim School is a unique, home-based, rapid, time-to-open concept that entrepreneurs can feel good about running. Competition in the market may come from franchised concepts, like Goldfish Swim School, adding swimming lessons as a service line, or from independent providers at facilities like the YMCA.
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Factor Summary
We categorize the competitive climate as mid-high competitive pressure.
Low to High Competition
Regulatory Climate
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Factor Definition
Are the business’s products or services regulated, or do they require licensing? Will you or your employees require special licensing? If so, is the regulatory climate strict or lax? Will this affect recruiting employees?
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Our Assessment
Franchise owners must adhere to all state and local regulations regarding the required safety equipment, pool rules, and safety signs related to swimming pools. Check with your local municipalities on any requirements.
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Factor Summary
We categorize the regulatory climate as high regulation.
Low to High Regulation
MODEL Factors
Revenue Model
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Factor Definition
This is one of the most important factors of all. To understand it you have to look beyond what the business physically does, the services performed or products sold and ask how does the franchise make money? Where does the revenue come from? How is it generated? Are financial performance representations made? Coupled with External Factors 1, 2 and 5 - Market Size, Industry Trend and Competitive Climate and the next Internal Factor 2, Franchisee Role - the true nature of the franchise starts to take shape.
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Our Assessment
Since swimming lessons are an important service that requires consistent practice, they provide a steady stream of recurring revenue for business owners. By its nature, swim lessons must be done over a period of time – which makes the revenue model sticky. Parents are not price-sensitive when it comes to the safety and health of their children, so prioritizing lessons that teach lifelong skills becomes paramount. British Swim School has partnerships with national fitness organizations such as LA Fitness and 24-Hour Fitness and is always looking to secure more to give franchisees access to high-quality facilities. British Swim School also has regional relationships with hotels, other fitness centers, and community centers, increasing access to facilities that franchisees can expand into.
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Factor Summary
We categorize the Operational Model as Simple.
Simple to Complex Model
Operational Systems
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Factor Definition
How developed are the systems on which you will rely to operate your business?
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Our Assessment
The team behind British Swim School has developed a best-in-class swim school operation that puts the customer’s health, safety, and desired results at the heart of the business. Bringing together experienced swim instructors to provide great instruction services to students is the key to British Swim School’s operational efficiency… simple operations with low overhead.
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Factor Summary
We categorize the Operational Systems as Comprehensive
Basic to Comprehensive
Brand Management
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Factor Definition
In this highly diffuse world, creating, managing and projecting a Brand is essential for the health and vitality of a franchise system. How well does the Franchisor manage this? How well positioned is the brand among competitors? Is it differentiated enough? How well would potential customers recognize the brand? How is it projected into new markets? What is your role and obligations in this process? How is the Brand’s digital footprint managed?
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Our Assessment
British Swim School’s marketing approach is based on an omnichannel, integrated strategy that is supported through ongoing digital marketing, a targeted direct mail program, public relations campaigns, and local marketing. This highly evolved digital marketing platform, plus best-in-class “grass-roots” marketing programs, helps get franchisees off and running. The strength of the brand name, British Swim School, carries credibility and is meaningful to parents who want a top-tier standard of training and classes for their children.
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Factor Summary
We categorize the Brand Management as High Engagement
Low to High Engagement
Franchisee Role
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Factor Definition
What role is the franchisee expected to play in starting, ramping and the ongoing operation of the business?
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Our Assessment
The ideal franchise owner is family-focused and looks to impact the community positively. While marketing and sales experience is a plus, it is not required. A customer mindset is essential, and candidates should also be motivated and hard-working and have the ability to manage and motivate a younger workforce. Owner-operator and semi-absentee opportunities are available. While some owners fill the office manager role, others delegate that responsibility and focus on driving the overall business strategy. A typical week includes spending time on each area of the business, which may consist of training and recruiting initiatives, reviewing sales call feedback, tracking budget forecasts to actual results, and periodic onsite visits to ensure that operations are running smoothly. With the majority of the lessons taking place during weekday afternoons, there is no need for a commercial office at launch or after an owner scales the business.
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Factor Summary
We categorize the Franchisee Role as Business Manager.
Service Executor to Business Manager Role
Real Estate Needs
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Factor Definition
What type of location, if any, is needed to deliver the product or service? If real estate is needed, are the requirements flexible or stringent? Is real estate essential to the product or brand experience or required for services to be performed onsite?
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Our Assessment
The overhead associated with real estate buildouts is virtually nonexistent with British Swim Schools. The franchisor assists franchise owners in acquiring “access to warm water” by partnering with indoor pool owners in fitness centers, hotels, schools, and other community facilities. British Swim School contracts with these underutilized pools to generate additional profit for the facility owner and revenue for the franchisee. Using pool “space” managed by others means no ongoing costs are associated with maintaining the facility.
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Factor Summary
We categorize the real Estate Needs as Basic.
Basic to Essential Needs
ORGANIZATION Factors
Franchising Experience
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Factor Definition
How experienced is the franchisor at being a franchisor?
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Our Assessment
British Swim School has more than 40 years of business experience and has established itself as the leader in learn-to-swim programs for students of all ages and abilities. The brand has the backing of multi-brand franchising company Buzz Franchise Brands, positioning itself as a leading opportunity for candidates seeking a low-cost, asset-light home-based business. Consistent ranking in Entrepreneur’s Franchise 500 list in 2023, it has also been ranked among the Fastest Growing Franchises & Top 100 Franchises Under $100k, and it was ranked #737 on the Inc. 5000 list in 2022.
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Factor Summary
We categorize the Franchising Experience as Extensive.
Limited to Extensive
Franchise Leadership
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Factor Definition
What is the tenure, background, and commitment of the franchise’s leadership?
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Our Assessment
The president of British Swim School is Ashley Gundlach, a passionate entrepreneur who originally joined the brand as Director of Marketing in 2019. To help the brand grow, British Swim School has an impressive franchise development team that includes Dave Warn, Austin James, Kris Nilsson, Rita Iglesias, and Jackie Lanzalone. The team at Buzz Franchise Brands consists of experienced franchise executives, including CEO Kevin Wilson, COO and President Brian Garrison, CMO Angela Paules, and CFO Michael Hull, who all have years of successful franchising experience with multiple brands.
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Factor Summary
We categorize the Franchising Leaders as Highly Experienced.
Limited to Highly Experience
Franchisee Engagement
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Factor Definition
How often and how well does the franchisor engage franchisees? What assistance is provided in starting and operating your business.
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Our Assessment
British Swim School’s training program covers all essential aspects of running a swim school, including business management, instructional techniques, and more. Franchisees receive one-on-one business coaching to achieve their goals from experienced professionals who understand the challenges of running a swim school franchise. Additionally, franchise owners gain access to a dedicated in-house marketing team that specializes in graphic design, digital marketing, social media, direct mail, public relations, and local marketing. British Swim School’s annual conference presents an opportunity to engage with other franchise owners, attend informative workshops, and take part in training sessions.
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Factor Summary
We categorize the Franchisee Engagement as Highly Engaged.
Low to Highly Engaged
Financial Health
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Factor Definition
In what kind of financial shape is the franchisor?
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Our Assessment
According to British Swim School’s 2023 FDD item 19, franchise owners averaged a gross revenue of $509,000, with a gross profit of $256,000, a net operating income of $125,000, and a net margin of 25%. The brand’s highest earning location grossed $2.9 million, with a gross profit of $1.3 million, net operating income of $589,000, and net margin of 20%. In-demand services that can’t be outsourced or replaced by technology, low overhead, and a best-in-class training methodology are the foundation of a successful franchise. *Item 19 2023 BSS FDD. Always consult your financial and legal counsel before making any investment decisions. The information presented here does not constitute endorsement or validation for information purposes only.
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Factor Summary
We categorize the Financial Health as Sound.
Weak to Sound Financial Health
Summary
Questions
If you have any questions about this evaluation, or want this concept evaluated based on the specifics in your market please contact us at [email protected]